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Dear Technology - you are fired....
Jul. 15th, 2011 06:45 amOkay, clearly I need to start getting planetary retrograde forecasts, because at this point, that is the only frakking explanation for this yesterday at work.
1) For intro, we are having an interview w/ a big-wig cancer researcher via telecon today. With software that neither I nor the new in-house client services person, DW, has been trained on.
2) So, we planned to do a "demo" yesterday afternoon just to make sure everything was a-ok.
3) It took 20 minutes to get it so we could share the screen.
4) Then I had to deal with DW still freaking out about how she'd come in and get it set up at 7:30 (meeting not until 9:30). After establishing that was because she has an 8:30 meeting, I told her that I'd log in as the host and get it set up at 8:30
5) So I had her show me how to log in as host. In the process, we checked the schedule of conferences for tomorrow and discovered that our host log-in info was listed as being host of 2 meetings at the same time tomorrow (we only have a limited number of licenses right now, and only 1 person within our company has one at this time)
6) Spent 15 minutes calling around to the team to figure out who was having the other meeting so they could cancel it since we'd established that 2 meetings w/ the same host could not run simultaneously
7) Junior client services woman, K, at some point misunderstood us and thought that we had 2 meetings for US scheduled at the same time and canceled the meeting whose log in info we'd earlier sent to the academic big-wig. *bangs head*
8) By this point, DW is practically hyperventilating about how she hates technology, she's never going to sleep tonight, and tomorrow is going to be a clusterfuck. (She's at least 10 years older, and her whole manner makes me feel like I'm working with my mom. Given her lack of "omg that's soooo cool" in response to the ipad, that feeling only gets reinforced).
9) Spend another half hour getting another meeting set up, calling 3 different numbers in order to inform the client that he needs to send the new log-in info to the academic big wig before tomorrow (since they for some reason like to prevent us from interacting with the academics)
10) Proceeded to screw up the printing of powerpoints while trying to show DW how to set it for 2-sided printing.
11) To top it off, email from copy-edit at 10 pm last night informed me that at some point during the CE process, a very important document got corrupted losing all the track changes etc. A document that must go out today. So, yeah, technology continues to laugh at my distress.
Seriously, is this month over yet????
At least Burn Notice made me feel like someone had a worse day than I did. *sad face* And I can't decide if I like Mike's new hair or not. I can say that I don't hate it as much as Crichton's s2 gel head fiasco.
1) For intro, we are having an interview w/ a big-wig cancer researcher via telecon today. With software that neither I nor the new in-house client services person, DW, has been trained on.
2) So, we planned to do a "demo" yesterday afternoon just to make sure everything was a-ok.
3) It took 20 minutes to get it so we could share the screen.
4) Then I had to deal with DW still freaking out about how she'd come in and get it set up at 7:30 (meeting not until 9:30). After establishing that was because she has an 8:30 meeting, I told her that I'd log in as the host and get it set up at 8:30
5) So I had her show me how to log in as host. In the process, we checked the schedule of conferences for tomorrow and discovered that our host log-in info was listed as being host of 2 meetings at the same time tomorrow (we only have a limited number of licenses right now, and only 1 person within our company has one at this time)
6) Spent 15 minutes calling around to the team to figure out who was having the other meeting so they could cancel it since we'd established that 2 meetings w/ the same host could not run simultaneously
7) Junior client services woman, K, at some point misunderstood us and thought that we had 2 meetings for US scheduled at the same time and canceled the meeting whose log in info we'd earlier sent to the academic big-wig. *bangs head*
8) By this point, DW is practically hyperventilating about how she hates technology, she's never going to sleep tonight, and tomorrow is going to be a clusterfuck. (She's at least 10 years older, and her whole manner makes me feel like I'm working with my mom. Given her lack of "omg that's soooo cool" in response to the ipad, that feeling only gets reinforced).
9) Spend another half hour getting another meeting set up, calling 3 different numbers in order to inform the client that he needs to send the new log-in info to the academic big wig before tomorrow (since they for some reason like to prevent us from interacting with the academics)
10) Proceeded to screw up the printing of powerpoints while trying to show DW how to set it for 2-sided printing.
11) To top it off, email from copy-edit at 10 pm last night informed me that at some point during the CE process, a very important document got corrupted losing all the track changes etc. A document that must go out today. So, yeah, technology continues to laugh at my distress.
Seriously, is this month over yet????
At least Burn Notice made me feel like someone had a worse day than I did. *sad face* And I can't decide if I like Mike's new hair or not. I can say that I don't hate it as much as Crichton's s2 gel head fiasco.