jebbypal: (Default)
jebbypal ([personal profile] jebbypal) wrote2005-12-01 08:18 pm

That banged it

So...figured I should do a virus scan after the problems earlier this week and all (plus, hadn't run one since midlast month since I can't figure out how to set the weekly scans on the new norton). Guess what happened? System slowed down, microsoft word froze midsentence, and all manners of evil. ctrl+alt+delete took ten minutes to pull anything up and when I did, there were like 50 of the ctrl+alt+delete windows running supposedly (I hit it three times, that's all!).

Finally managed to force a shutdown despite my screen losing it's start button and all.

Guess what I just finished doing? Finding the hidden customer service page and submitting a request for a refund (I thought the deadline was thirty days, but I'm overjoyed to find it to be 60. Not quite squeaking under the line like I thought).

So, my "letter of destruction" (I kid you not!!!) should arrive soon, I'll uninstall this evil thing and then install zonealarm. Must remember to go searching for shareware virus protection as well. (tech people: are viruses email only? I mean, I know trojans can find computers over the net, but do viruses work the same way? If I just never click on an infected email, do I really need an antivirus program?)

Seriously, almost the worst performing computer protection software ever. Which I'd been very happy with norton's previous incarnation...but this new one, whew boy. It coulda used some extra beta time. McAfee is still more annoying, but auugh.

So yeah, if you don't see me online much tonight it's because I'm offline as I do firewall installs and such.

ETA -- forget the Q --> I got the zonealarm antivirus as well. :):P Thanks.

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